+EV Bets LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at plusevbets.com and related services (the "Service").

By using the Service, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Service.

1. Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Create an account: Name, email address, and authentication credentials

• Subscribe to our service: Payment information (processed by Stripe), billing address

• Subscribe to our newsletter: Email address and preferences

• Contact us: Any information you include in your communications

Information Collected Automatically

When you access the Service, we automatically collect certain information, including:

• Device information: Browser type, operating system, device type

• Usage data: Pages visited, features used, time spent on pages, click patterns

• Log data: IP address, access times, referring URLs

• Location data: General geographic location based on IP address

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service

• Process your subscription and payments

• Send you transactional emails (account confirmations, billing receipts, service updates)

• Send marketing communications (if you've opted in)

• Respond to your inquiries and provide customer support

• Analyze usage patterns to improve user experience

• Detect, prevent, and address technical issues and fraud

• Comply with legal obligations

3. Information Sharing and Third Parties

We do not sell your personal information. We may share your information with the following categories of third parties:

We may also disclose your information:

• To comply with legal process or government requests

• To protect our rights, privacy, safety, or property

• In connection with a merger, acquisition, or sale of assets

• With your consent or at your direction

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with the Service.

Types of Cookies We Use

• Essential cookies: Required for authentication and core functionality (Auth0 session cookies)

• Analytics cookies: Help us understand how visitors interact with the Service (Google Analytics)

• Functional cookies: Remember your preferences and settings

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Service.

Do Not Track

Some browsers have a "Do Not Track" feature. We currently do not respond to Do Not Track signals because there is no industry standard for how to handle such signals.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest

• Secure authentication through Auth0

• Regular security assessments

• Access controls limiting employee access to personal data

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. Specifically:

• Account data: Retained while your account is active and for 2 years after deletion

• Payment records: Retained for 7 years for tax and legal compliance

• Usage analytics: Retained for 26 months (Google Analytics default)

• Marketing preferences: Retained until you unsubscribe

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you

• Correction: Request that we correct inaccurate or incomplete information

• Deletion: Request that we delete your personal information (subject to legal retention requirements)

• Opt-out: Unsubscribe from marketing emails at any time

• Data portability: Request your data in a portable format

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, our business purposes for collecting it, and the categories of third parties with whom we share it.

• Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.

• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

• Right to Opt-Out of Sale: We do not sell personal information, so this right does not apply.

To submit a CCPA request, please email [email protected] with "CCPA Request" in the subject line. We may need to verify your identity before processing your request.

Categories of Personal Information Collected (Last 12 Months)

• Identifiers (name, email address, IP address)

• Commercial information (subscription history, payment records)

• Internet activity (browsing history, interactions with Service)

• Geolocation data (general location from IP address)

9. Children's Privacy

The Service is not intended for individuals under the age of 21 (or the legal gambling age in your jurisdiction). We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

If you believe we have collected information from a child under 13, please contact us immediately at [email protected].

10. International Users

The Service is operated from the United States and is intended for users in the United States. If you access the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

By using the Service, you consent to the transfer of your information to the United States and the use of your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by:

• Posting the updated policy on the Service

• Updating the "Last modified" date at the top of this page

• Sending you an email notification (for material changes)

Your continued use of the Service after any changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

+EV Bets LLC
Email: [email protected]

For general inquiries: [email protected]